Below are frequently asked questions
If you still have questions not covered below, call us at (317)316-4223 (M-F 8-5 EST)
PureStasis CBD products are legal in all 50 states, because we exclusively use isolate based CBD. Our industrial hemp derived CBD is CO2 extracted to ensure no THC is in our products. All CBD found in our products is 100% American made.
ABSOLUTELY NOT. Our CBD is a CO2 extracted isolate, meaning only pure CBD can be found within our product. CBD is a non-psychoactive byproduct of industrial hemp.
We get it, it looks weird. Since we manufacture in the state of Indiana, we have to state on the packaging that any CBD product sold contains less than 0.3% THC. Rest assured, we use an isolate CBD which is free of any THC.
We don’t have access to your medical file or medical history. So, wait before replacing a prescribed medication with our product. We are not Doctors with years of experience in diagnostic medicine. Before stopping any prescribed medication consult with your doctor on your plans to use CBD products.
To much of anything can be bad. Overdosing on CBD will have much the same effect on you as overeating your favorite sweet. We post dosing instructions for each of our products on the label. If you feel like you’re not getting the desired results, slowly increase your dosage.
We get this question a lot. Industrial Hemp is a member of the cannabis family, which means on certain drug screens CBD can show as positive for cannabis use. No need to be alarmed though. Be forthcoming about your use of CBD products and all should be fine. For more information read our blog post on drug testing and CBD HERE.
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at (317)316-4223 with details of the product and the defect. You can send the item you consider defective to:
6746 E State Blvd
Fort Wayne, IN 46815
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
We proudly disclose all ingredients used in our products. This information can be found both on the package or on our product tracking website via the QR (QuickResponse) code found on the package.
We currently only ship in the United States.
Yes. Shipping rates and times will differ depending on your location.
We will process orders within 72 hours of receiving them. After processing, orders will be shipped via the shipping method chosen at checkout. If you placed your order on Saturday or Sunday, order processing will begin on Monday.